Shipping:

  1. Shipping Methods:

    • We offer standard post shipping for all orders, which may vary based on the destination country.

  2. Processing Time:

    • The processing time for your order will depend on our current inventory and any local restrictions that may affect shipping. We aim to process orders as quickly as possible.

  3. Shipping Rates:

    • Our shipping rates are calculated based on the weight of the items in your order. The exact shipping cost will be displayed during the checkout process.

  4. Tracking Orders:

    • Once your order has been shipped, we will provide you with a tracking code. You can use this code to track the progress of your delivery. Please note that it may take some time for the tracking information to be updated.

Returns and Refunds:

  1. Return Policy:

    • We do not accept returns for used or improperly stored units. Additionally, we cannot accept returns after 28 days from the date of product shipment. Please ensure that you review our return policy before making a purchase.

    • In the case of a qualified return, the customer will be eligible for a refund of up to 90% of the product's cost, excluding processing and shipping fees.

  2. Return Process:

    • To initiate a return, please contact us via our contact form. Provide us with the relevant information, including your order number, item details, and reason for return. Our customer support team will guide you through the return process.

  3. Refunds:

    • Once we receive and approve your return, we will process the refund within 14 working days. The refund amount will be determined based on the qualified return policy mentioned earlier. Please note that any processing and shipping fees will not be included in the refund.

Please ensure that you carefully read and understand our shipping and return policies before making a purchase. If you have any questions or concerns, feel free to reach out to our customer support team via our contact form or the provided contact information.